Though it does carry some risks, clearing your Secure Enclave data can resolve your Touch ID issues. Now try Touch ID to see if this solved your problem. Wait a few seconds, then press the power button to turn on your Mac again. Now press and hold the power button for at least 10 seconds, then release it. Shut down your Mac by going to the Apple menu and choosing Shut Down. Resetting your Mac’s system management controller (SMC) can fix a variety of problems and won’t cause any issues with your system. Both are relatively easy to do, but one has some risks you’ll want to be aware of. There are two ways to reset Touch ID settings on a MacBook Pro. If this works, restart your Mac as normal and see if the problem persists. Once you’ve restarted in Safe Mode, go to the Touch ID settings System Preferences and try adding a fingerprint. Select your startup disk (there’s usually only one), then hold Shift and click “Continue in Safe Mode.” Keep holding the button until you see a window of startup options. RELATED: Troubleshoot Your Mac With These Hidden Startup Options Restarting in Safe Mode on an Apple Silicon Mac When you see the login prompt, let go of shift and log into your Mac. If it’s off, touch the power button.Īs the computer powers on, hold the Shift button. If your computer is on, click the Apple Menu in the top-right and select Restart. This is a simple process to try, though the steps are slightly different if you’re using a Mac with an Apple Silicon chip like the M1. To determine whether Touch ID is working properly on your Mac, you can restart in Safe Mode to see if Touch ID works there. RELATED: How to Add More Touch ID Fingers to Your Mac Test Touch ID in Safe Mode RELATED: How Secure Are Face ID and Touch ID? Fixing these takes a little more effort, but is still usually relatively simple. These issues can happen for a few reasons, but they usually involve either the Touch ID sensor itself or your Mac’s Secure Enclave. You may also see a message that Touch ID enrollment failed when trying to add fingerprints. For example, you might see a message that you’ve reached your fingerprint limit for Touch ID, even if you haven’t added any at all. The second issue is that Touch ID won’t work at all. This can happen for several reasons, but most of these are easy to solve. The first issue is that Touch ID may appear to act normally, but won’t recognize your fingerprints. There are two ways that Touch ID can cause you trouble.

Touch ID Not Working Because of a Hardware Issue.

Restarting in Safe Mode on an Apple Silicon Mac.

Restarting in Safe Mode on an Intel Mac.

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